A: Hope Street Counselling provides strength-based mental health support uniquely tailored to women. Our services include individual counselling and group therapy. We emphasize empowerment and resilience, helping women to build on their strengths and achieve personal growth. Jenna is trained to create a safe, supportive environment where clients can feel heard and valued. Whether you are seeking help for long-term mental health concerns or short-term challenges, Hope Street Counselling is here to support your journey towards well-being.

A: You do not require a mental health care plan to access our services at Hope Street Counselling. We provide strength-based mental health support for all women, ensuring that our services are accessible to those who need them without the barriers of additional paperwork. However, if you would prefer the option of having a mental health care plan, Jenna, can encourage/ support you to visit your GP and find a suitable practitioner. We are committed to making mental health care convenient and tailored to your needs, adhering to our ethos of providing professional and compassionate care.

A: At Hope Street Counselling, we specialise in providing strength-based mental health support for all women through online and telehealth services exclusively. While we do not offer face-to-face appointments, our virtual sessions are designed to ensure that you receive the same high level of care and support from the comfort and privacy of your own home. This approach allows us to reach more clients effectively, ensuring that geographical distance or mobility issues do not hinder access to our professional counseling services.

A: At Hope Street Counselling, we strive to make our services as accessible and convenient as possible. You can pay for your sessions using several flexible options tailored to meet your needs. We accept major credit and debit cards, which can be processed securely through our online payment portal. Additionally, we offer the option to pay via bank transfer. If you prefer in-person payments, we accept card payments at the time of your session. For those who may require financial assistance, we can discuss the possibility of sliding scale fees based on individual circumstances. Our priority is to provide strength-based mental health support for all women, ensuring financial considerations do not become a barrier to receiving the care you need. If you have any questions or require further assistance with payment options, please do not hesitate to reach out to Jenna.

A: At Hope Street Counselling, we understand that stepping into counselling for the first time can feel daunting. Our approach is strength-based, focusing on empowering women by highlighting and building upon their inherent strengths and resources. During your initial session, you can expect a warm, professional and confidential environment. We will begin with an open and non-judgmental conversation where you can share your thoughts, feelings, and concerns. Together, we will set goals and explore strategies to help you navigate challenges and enhance your overall well-being. Whether you're dealing with stress, anxiety, depression, or any other issue, Hope Street Counselling is committed to providing compassionate and effective mental health support.